10 Quick Solutions When mac Touch ID is Not Working : Troubleshooting Guide

Here are the 10 quick solutions when your Mac touch ID is not working. Apple’s Touch ID technology is designed to provide a seamless and secure user experience, allowing users to unlock their Macs, make purchases, and authenticate various actions with just a touch of their finger. However, like any technology, Touch ID may encounter issues from time to time. If you’re facing problems with Touch ID on your Mac, don’t worry – we’ve got you covered with 10 quick solutions to get it working smoothly again.

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Check out Solutions for Mac Touch ID not working

  1. Clean Your Touch ID Sensor: Over time, dirt, sweat, or oils can accumulate on the Touch ID sensor, affecting its performance. Use a soft, lint-free cloth to gently clean the sensor and your fingers. Avoid using liquids, as moisture can damage the sensor.
  2. Update macOS: Ensure your Mac is running the latest version of macOS. Apple often releases updates that include bug fixes and improvements. To check for updates, go to “System Preferences” > “Software Update” and install any available updates.
  3. Reboot Your Mac: A simple restart can often resolve many issues, including Touch ID malfunctions. Save your work and restart your Mac to see if the problem persists.
  4. Check Touch ID Settings: Verify that Touch ID is enabled for the features you want to use. Navigate to “System Preferences” > “Touch ID” and ensure the desired options (such as unlocking your Mac or using Apple Pay) are checked.
  5. Add Additional Fingerprints: Sometimes, adding more fingerprints can improve Touch ID accuracy. Go to “System Preferences” > “Touch ID” and click on “Add a fingerprint.” Follow the on-screen instructions to register additional fingerprints.
  6. Reset Touch ID: If the issue persists, you can try resetting Touch ID. Go to “System Preferences” > “Touch ID,” select the fingerprint you want to remove, and click “Delete.” Then, re-add your fingerprint by clicking “Add a fingerprint” and following the prompts.
  7. Check for Software Conflicts: Third-party software or security applications may interfere with Touch ID functionality. Temporarily disable or uninstall such software to identify if they are causing the problem.
  8. Verify Finger Placement: Ensure you are placing your finger correctly on the sensor. Follow the on-screen instructions during the Touch ID setup to understand the optimal placement for accurate readings.
  9. Repair Disk Permissions: Disk permission issues can sometimes lead to Touch ID problems. Use the “Disk Utility” to repair disk permissions. Open “Disk Utility,” select your startup disk, and click on “First Aid.”
  10. Contact Apple Support: If all else fails, it’s advisable to contact Apple Support for further assistance. There may be an underlying hardware issue that requires professional attention.

Also Read:- How to maintain good Battery Life of iPhone.


Experiencing Touch ID issues on your Mac can be frustrating, but with these 10 quick solutions, you can troubleshoot and resolve the problem efficiently. Remember to follow the steps carefully, and if the issue persists, don’t hesitate to seek help from Apple Support to ensure your Mac remains secure and functional.

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